辱虐管理对知识型员工离职倾向的影响及其作用机制

doi:10.12068/j.issn.1005-3026.2016.10.029

东北大学学报:自然科学版 ›› 2016, Vol. 37 ›› Issue (10): 1507-1511.DOI: 10.12068/j.issn.1005-3026.2016.10.029

辱虐管理对知识型员工离职倾向的影响及其作用机制

张兰霞¹，王立霞^1,2，曹亚霜¹，王宠¹

(1. 东北大学工商管理学院，辽宁沈阳110167； 2. 吉林化工学院经济管理学院，吉林省吉林市132022)

收稿日期:2015-11-30 修回日期:2015-11-30 出版日期:2016-10-15 发布日期:2016-10-14
通讯作者: 张兰霞
作者简介:张兰霞(1963-)，女，辽宁北镇人，东北大学教授，博士生导师.
基金资助:
国家自然科学基金资助项目(71272162)；辽宁省社会科学基金资助项目(L14BGL016).

Effect of Abusive Supervision on Knowledge Workers’ Turnover Intention and Its Action Mechanism

ZHANG Lan-xia¹， WANG Li-xia^1,2， CAO Ya-shuang¹， WANG Chong¹

1. School of Business Administration， Northeastern University， Shenyang 110167， China; 2. School of Economic and Management， Jilin University of Chemical Technology， Jinlin 132022， China.

Received:2015-11-30 Revised:2015-11-30 Online:2016-10-15 Published:2016-10-14
Contact: ZHANG Lan-xia
About author:-
Supported by:
-

摘要/Abstract

摘要： 以随机抽取的320名知识型员工为样本，依据社会交换和社会认同等理论，实证研究了中国情境下辱虐管理对知识型员工离职倾向的影响，并进一步分析了组织认同和人格特质所起的中介和调节作用.研究结果表明，辱虐管理与知识型员工的离职倾向存在着显著的正相关关系；组织认同在辱虐管理对知识型员工离职倾向的影响过程中起部分中介作用；人格特质会在一定程度上调节缓冲辱虐管理对知识型员工离职倾向的影响.因此，企业应加强制度和文化建设，通过减少领导的辱虐管理，增强员工的组织认同等，避免知识型员工离职倾向的产生.

关键词: 辱虐管理, 离职倾向, 组织认同, 人格特质, 知识型员工

Abstract: Based on the social exchange theory and the social identity theory， the effect of abusive supervision on knowledge workers’ turnover intention in China was studied empirically， with the mediating and moderating role of organizational identification and personality characteristics analyzed on a random sample of 320 knowledge workers. The results indicated that abusive supervision is positively related to turnover intention of knowledge workers. Organizational identification plays a part mediation role in the influence process of abusive supervision on turnover intention of knowledge workers. The personality characteristics buffers the effect to some degree. So enterprises should strengthen the institutional and cultural construction to avoid knowledge worker′s turnover generated by reducing the abuse of leaders and enhancing the organizational identification of employees.

Key words: abusive supervision, turnover intention, organizational identification, personality characteristics, knowledge workers

中图分类号:

张兰霞，王立霞，曹亚霜，王宠. 辱虐管理对知识型员工离职倾向的影响及其作用机制[J]. 东北大学学报:自然科学版, 2016, 37(10): 1507-1511.

ZHANG Lan-xia， WANG Li-xia， CAO Ya-shuang， WANG Chong. Effect of Abusive Supervision on Knowledge Workers’ Turnover Intention and Its Action Mechanism[J]. Journal of Northeastern University Natural Science, 2016, 37(10): 1507-1511.

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辱虐管理对知识型员工离职倾向的影响及其作用机制

Effect of Abusive Supervision on Knowledge Workers’ Turnover Intention and Its Action Mechanism

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