强制性公民行为对工作倦怠的影响机制——一个被中介的调节效应模型

doi:10.12068/j.issn.1005-3026.2018.09.028

东北大学学报:自然科学版 ›› 2018, Vol. 39 ›› Issue (9): 1358-1363.DOI: 10.12068/j.issn.1005-3026.2018.09.028

强制性公民行为对工作倦怠的影响机制——一个被中介的调节效应模型

张兰霞¹，杨硕¹，张靓婷¹，李兵²

(1. 东北大学工商管理学院，辽宁沈阳110169; 2. 浪潮集团有限公司，山东济南250000)

收稿日期:2017-05-18 修回日期:2017-05-18 出版日期:2018-09-15 发布日期:2018-09-12
通讯作者: 张兰霞
作者简介:张兰霞(1963-)，女，辽宁北镇人，东北大学教授，博士生导师.冯明杰(1971-)，男，河南禹州人，东北大学副教授; 王恩刚(1962-)，男，辽宁沈阳人，东北大学教授，博士生导师.
基金资助:
国家自然科学基金资助项目(71272162).国家自然科学基金资助项目(51171041).

Impact of Compulsory Citizenship Behavior on Employees’Job Burnout—A Mediated Moderation Model

ZHANG Lan-xia¹， YANG Shuo¹， ZHANG Liang-ting¹， LI Bing²

1. School of Business Administration， Northeastern University， Shenyang 110169， China; 2. INSPUR， Jinan 250000， China.

Received:2017-05-18 Revised:2017-05-18 Online:2018-09-15 Published:2018-09-12
Contact: ZHANG Lan-xia
About author:-
Supported by:
-

摘要/Abstract

摘要： 依据已有的相关理论与文献，基于313名员工的问卷调查数据，采用相关分析、层次回归分析等方法，探讨了员工的组织公平感在强制性公民行为与员工工作倦怠间的传导机制，并分析了员工心理资本的调节作用.结果表明:强制性公民行为对员工工作倦怠具有显著的正向影响;员工的组织公平感在强制性公民行为影响员工工作倦怠的过程中起中介作用;员工的心理资本水平调节了强制性公民行为通过员工组织公平感影响员工工作倦怠的中介作用.

关键词: 强制性公民行为, 工作倦怠, 组织公平感, 心理资本, 社会交换

Abstract: Based on the relevant theories and literatures together with a survey questionnaire from 313 employees， the transfer mechanism of employees’ perceptions of organizational justice between compulsory citizenship behavior and employees’ job burnout was investigated， and the moderating effect of employees’ psychological capital was tested. The results showed that compulsory citizenship behavior has significant positive impacts on employees’ job burnout， employees’ perceptions of organizational justice mediate the relationship between compulsory citizenship behavior and employees’ job burnout， and employees’ psychological capital adjusts the moderating effect of compulsory citizenship behavior on employees’ job burnout via their perceptions of organizational justice.

Key words: compulsory citizenship behavior, job burnout, perception of organization justice, psychological capital, social exchange

中图分类号:

张兰霞，杨硕，张靓婷，李兵. 强制性公民行为对工作倦怠的影响机制——一个被中介的调节效应模型[J]. 东北大学学报:自然科学版, 2018, 39(9): 1358-1363.

ZHANG Lan-xia， YANG Shuo， ZHANG Liang-ting， LI Bing. Impact of Compulsory Citizenship Behavior on Employees’Job Burnout—A Mediated Moderation Model[J]. Journal of Northeastern University Natural Science, 2018, 39(9): 1358-1363.

参考文献

[1]Organ D W.Organizational citizenship behavior:the good soldier syndrome［M］.Lexington，MA:Lexington Books，1988.
[2]Vigoda-Gadot E.Redrawing the boundaries of OCB? An empirical examination of compuls oryextra-role behavior in the workplace［J］.Journal of Business and Psychology，2007，21(3):377-405.
[3]Maslach C，Jackson S.The measurement of experience burnout［J］.Journal of Occupational Behavior，1981，2(2):99-113.
[4]Zhao H，Peng Z，Chen H K.Compulsory citizenship behavior and organizational citizenship behavior:the role of organizational identification and perceived interactional justice［J］.The Journal of Psychology，2014，148(2):177.
[5]Nobuko M.Same behavior，different consequences:reactions to men's and women's compulsory citizenship behaviors［D］.Cleveland:Cleveland State University，2012.
[6]Heather K.Spence L，Roberta F.A time-lagged analysis of the effect of authentic leadership on workplace bullying，burnout，and occupational turnover intentions［J］.European Journal of Work and Organizational Psychology，2014，23(5):739-753.
[7]Cropanzano R，Mitchell M S.Social exchange theory:an interdisciplinary review［J］.Journal of Management:Official Journal of the Southern Management Association，2005，31(6):874-900.
[8]李超平，时勘.分配公平与程序公平对工作倦怠的影响［J］.心理学报，2003，35(5):677-684.(Li Chao-ping，Shi Kan.The effect of distributive justice and procedural fairness on job burnout［J］.Journal of Psychiatry，2003，35(5):667-684.)
[9]任皓，温忠麟，陈启山，等.工作团队领导心理资本对成员组织公民行为的影响机制:多层次模型［J］.心理学报，2013，45(1):82-93.(Ren Hao，Wen Zhong-lin，Chen Qi-shan，et al.The influence mechanism of psychological capital of working team leaders on the citizenship behavior of member organizations:a multi-level model［J］.Journal of Psychiatry，2013，45(1):82-93.)
[10]Neto M，Carvalho V S，Chambel M J，et al.Work-family conflict and employee well-being over time:the loss spiral effect［J］.Journal of Occupational & Environmental Medicine，2016 (58):429-435.
[11]Niehoff B P，Moorman R M.Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior［J］.Academy of Management Journal，1993(36):327-336.
[12]李超平.心理资本:打造人的竞争优势［M］.北京:中国轻工业出版社，2008.(Li Chao-ping.Psychological capital:create a competitive advantage［M］.Beijing:China Light Industry Press，2008.)

强制性公民行为对工作倦怠的影响机制——一个被中介的调节效应模型

Impact of Compulsory Citizenship Behavior on Employees’Job Burnout—A Mediated Moderation Model

RichHTML

PDF (PC)

可视化

摘要/Abstract

引用本文

使用本文

参考文献

相关文章 1

编辑推荐

Metrics

本文评价