论政府绩效信息的全程管理导向绩效管理有效性的提升

doi:10.15936/j.cnki.10083758.2015.02.011

东北大学学报（社会科学版） ›› 2015, Vol. 17 ›› Issue (2): 175-180.DOI: 10.15936/j.cnki.10083758.2015.02.011

论政府绩效信息的全程管理导向绩效管理有效性的提升

董静

(兰州大学管理学院，甘肃兰州730000)

收稿日期:2015-06-12 修回日期:2015-06-12 出版日期:2015-03-25 发布日期:2015-06-12
通讯作者: 董静
作者简介:董静(1982)，女(满族)，辽宁抚顺人，兰州大学讲师，管理学博士，主要从事政府绩效管理及非营利组织研究。
基金资助:
教育部人文社会科学研究资助项目(14XJC630001);国家自然科学基金资助项目(71073074);国家社会科学基金资助项目 (14BGL115)。

Whole Process Management of Government Performance Information Seeking the Improvement of Effectiveness of Performance Management

DONG Jing

(School of Management， Lanzhou University， Lanzhou 730000， China)

Received:2015-06-12 Revised:2015-06-12 Online:2015-03-25 Published:2015-06-12
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摘要/Abstract

摘要： 绩效信息促进绩效改进的前提是其有用且可靠、可被获取及理解，特别是绩效管理能与组织目标、决策、管理过程的有机整合，这依赖于从全程管理的视角对绩效信息予以审视:在信息收集阶段需准确定位绩效管理系统目的及角色，充分考量信息接收者及使用者的需求与偏好，确保绩效测量的信度与效度及信息的质量;在传递报告阶段需将信息及时、完整、准确地传递给接收者，根据听众差异而区分进行报告，以适合的技术与形式叙述和呈现绩效信息;在信息使用阶段应获取并强化政治支持，促使绩效信息与战略目标及管理系统的动态整合，有效连接行动以实现绩效改进。

关键词: 政府绩效管理, 绩效信息, 全程管理, 有效性

Abstract: The precondition for performance information to trigger performance improvement lies in its utility， reliability， availability， intelligibility and the hypothesis that performance management can be integrated with organizational goals， decision-making and management process. Therefore it is of great importance to examine performance information from the perspective of whole process management. In the stage of information collection， it is necessary to accurately position the goals and roles of performance management systems， to judge the needs and preferences of stake-holders， and to ensure the reliability and validity of performance measurement and the quality of information. In the stage of information transmission and reporting， it is essential to transmit information timely， completely and accurately， to separately report information to different receivers， and to choose proper technologies and forms for information description and presenting. In the stage of information use， it is imperative to obtain and strengthen political support and to promote the dynamic combination of performance information with strategic goals and management systems， effectively connecting actions for better performance.

Key words: government performance management, performance information, whole process management, effectiveness

中图分类号:

D625

董静. 论政府绩效信息的全程管理导向绩效管理有效性的提升[J]. 东北大学学报（社会科学版）, 2015, 17(2): 175-180.

DONG Jing. Whole Process Management of Government Performance Information Seeking the Improvement of Effectiveness of Performance Management[J]. Journal of Northeastern University(Social Science), 2015, 17(2): 175-180.

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论政府绩效信息的全程管理导向绩效管理有效性的提升

Whole Process Management of Government Performance Information Seeking the Improvement of Effectiveness of Performance Management

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