How Does Public Service Motivation Affect Job Performance: Promotion or Interference?——The Evidence from Meta-analysis

doi:10.15936/j.cnki.1008-3758.2020.04.007

Abstract

Abstract: Previous studies on the relationship between public service motivation and job performance differ greatly in the relationship strength， direction of action and significance level. To clarify difficulties， the meta-analysis method is used to sort and analyze 35 related Chinese and English literatures. The study finds that there is a moderate positive correlation between public service motivation and job performance. Cultural background， performance evaluation criteria and research design can significantly regulate the relationship between public service motivation and job performance， but the adjustment effect of PSM measurement tools is not significant. The meta-analysis results show that public service motivation is an effective driving force to promote work performance. In the future， we should explore the intermediary mechanism from the perspective of extended meta-analysis technology. We should explore new adjustment variables and potential boundary conditions， grasp the dimension matching law， and find the optimal solution for performance improvement to reveal the deep-level mechanism of the motivation-performance relationship.

Key words: public service motivation, job performance, meta-analysis, moderating effect

CLC Number:

D035

ZHANG Ping， LIU Wei-min. How Does Public Service Motivation Affect Job Performance: Promotion or Interference?——The Evidence from Meta-analysis[J]. Journal of Northeastern University(Social Science), 2020, 22(4): 47-56.

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