城市政务热线服务质量的影响因素及提升路径——基于公共价值视角的混合研究
黎江平,雷鸿竹
The Determinants and Promotion Paths of Municipal Government Service Hotline Quality: An Integrative Multi-method Research from the Perspective of Public Value
LI Jiangping, LEI Hongzhu
东北大学学报(社会科学版)
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2024, (4): 73
-84
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DOI: 10.15936/j.cnki.1008-3758.2024.04.009