Journal of Northeastern University Natural Science ›› 2016, Vol. 37 ›› Issue (10): 1507-1511.DOI: 10.12068/j.issn.1005-3026.2016.10.029

• Management Science • Previous Articles     Next Articles

Effect of Abusive Supervision on Knowledge Workers’ Turnover Intention and Its Action Mechanism

ZHANG Lan-xia1, WANG Li-xia1,2, CAO Ya-shuang1, WANG Chong1   

  1. 1. School of Business Administration, Northeastern University, Shenyang 110167, China; 2. School of Economic and Management, Jilin University of Chemical Technology, Jinlin 132022, China.
  • Received:2015-11-30 Revised:2015-11-30 Online:2016-10-15 Published:2016-10-14
  • Contact: ZHANG Lan-xia
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Abstract: Based on the social exchange theory and the social identity theory, the effect of abusive supervision on knowledge workers’ turnover intention in China was studied empirically, with the mediating and moderating role of organizational identification and personality characteristics analyzed on a random sample of 320 knowledge workers. The results indicated that abusive supervision is positively related to turnover intention of knowledge workers. Organizational identification plays a part mediation role in the influence process of abusive supervision on turnover intention of knowledge workers. The personality characteristics buffers the effect to some degree. So enterprises should strengthen the institutional and cultural construction to avoid knowledge worker′s turnover generated by reducing the abuse of leaders and enhancing the organizational identification of employees.

Key words: abusive supervision, turnover intention, organizational identification, personality characteristics, knowledge workers

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