Journal of Northeastern University Natural Science ›› 2018, Vol. 39 ›› Issue (9): 1358-1363.DOI: 10.12068/j.issn.1005-3026.2018.09.028

• Management Science • Previous Articles     Next Articles

Impact of Compulsory Citizenship Behavior on Employees’Job Burnout—A Mediated Moderation Model

ZHANG Lan-xia1, YANG Shuo1, ZHANG Liang-ting1, LI Bing2   

  1. 1. School of Business Administration, Northeastern University, Shenyang 110169, China; 2. INSPUR, Jinan 250000, China.
  • Received:2017-05-18 Revised:2017-05-18 Online:2018-09-15 Published:2018-09-12
  • Contact: ZHANG Lan-xia
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Abstract: Based on the relevant theories and literatures together with a survey questionnaire from 313 employees, the transfer mechanism of employees’ perceptions of organizational justice between compulsory citizenship behavior and employees’ job burnout was investigated, and the moderating effect of employees’ psychological capital was tested. The results showed that compulsory citizenship behavior has significant positive impacts on employees’ job burnout, employees’ perceptions of organizational justice mediate the relationship between compulsory citizenship behavior and employees’ job burnout, and employees’ psychological capital adjusts the moderating effect of compulsory citizenship behavior on employees’ job burnout via their perceptions of organizational justice.

Key words: compulsory citizenship behavior, job burnout, perception of organization justice, psychological capital, social exchange

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