Journal of Northeastern University(Natural Science)
Working Mechanism Between Emotional Labor and Organizational Citizenship Behavior: From the Service Climate Perspective
ZOU Zhen-dong， YANG Yong， WANG Hui， MA Qin-hai
Journal of Northeastern University Natural Science . 2017, (3): 448 -452 .  DOI: 10.12068/j.issn.1005-3026.2017.03.029