东北大学学报(社会科学版) ›› 2020, Vol. 22 ›› Issue (4): 47-56.DOI: 10.15936/j.cnki.1008-3758.2020.04.007

• 政治与公共管理研究 • 上一篇    下一篇

公共服务动机如何影响工作绩效:促进还是干扰?——来自元分析的证据

张平,刘伟民   

  1. (东北大学文法学院,辽宁沈阳110169)
  • 收稿日期:2019-12-27 修回日期:2019-12-27 出版日期:2020-07-25 发布日期:2020-07-29
  • 通讯作者: 张平
  • 作者简介:张平(1969-),女,辽宁辽阳人,东北大学教授,博士生导师,主要从事政治心理学、社区治理研究;刘伟民(1989-),男,黑龙江绥化人,东北大学博士研究生,主要从事公共服务、社区治理研究。
  • 基金资助:
    国家社会科学基金资助项目(15BZZ067)。

How Does Public Service Motivation Affect Job Performance: Promotion or Interference?——The Evidence from Meta-analysis

ZHANG Ping, LIU Wei-min   

  1. (School of Humanities & Law, Northeastern University, Shenyang 110169, China)
  • Received:2019-12-27 Revised:2019-12-27 Online:2020-07-25 Published:2020-07-29
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摘要: 以往公共服务动机与工作绩效关系的研究在关系强度、作用方向以及显著性水平上存在较大分歧。为澄清困顿,采用元分析方法对35篇相关中英文文献进行整理再分析。研究发现:公共服务动机与工作绩效存在中等程度的正相关;文化背景、绩效评价标准和研究设计能够显著调节二者之间的关系,但PSM测量工具的调节效应不显著。元分析结果表明:公共服务动机是促进个体工作绩效的有效内驱力,未来应从扩展元分析技术,探究其中的中介机制,挖掘新的调节变量,探索潜在的边界条件,把握维度匹配规律,寻找绩效提升最优解等角度揭示动机—绩效关系的深层次机理。

关键词: 公共服务动机, 工作绩效, 元分析, 调节效应

Abstract: Previous studies on the relationship between public service motivation and job performance differ greatly in the relationship strength, direction of action and significance level. To clarify difficulties, the meta-analysis method is used to sort and analyze 35 related Chinese and English literatures. The study finds that there is a moderate positive correlation between public service motivation and job performance. Cultural background, performance evaluation criteria and research design can significantly regulate the relationship between public service motivation and job performance, but the adjustment effect of PSM measurement tools is not significant. The meta-analysis results show that public service motivation is an effective driving force to promote work performance. In the future, we should explore the intermediary mechanism from the perspective of extended meta-analysis technology. We should explore new adjustment variables and potential boundary conditions, grasp the dimension matching law, and find the optimal solution for performance improvement to reveal the deep-level mechanism of the motivation-performance relationship.

Key words: public service motivation, job performance, meta-analysis, moderating effect

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